Frequently Asked Questions

When will the festival programme be announced?
Sign up to our newsletter to be notified of programme announcements
When will tickets go on sale?
Sign up to our newsletter to be notified when tickets will go on sale.
How do I buy tickets?
Our website homepage and menu will contain links to our programme and ticket buying options.
 
Note that you must first register to buy tickets. See 'How do I register'
 
Tickets are subject to availability & often sell out quickly so sign up to the newsletter to be notified when they go on sale.
How do I register?
To register for tickets you follow the 'My FLF' menu option from the top left of the screen.
 
Registration is quick & easy, especially if you register/login via Google or Microsoft
How do I see my ticket bookings?
Log in to the website using the same email that you used when you registered to buy tickets.
You will find your event registration details via our website menu. (My FLF → My Tickets)
You do not need to bring a paper ticket as your name, details and number of guests are checked at the door.
Is there a waiting list?
Generally there is not a waiting list for sold out events, unless you see a waiting list option on the event ticket-page on our website.
Occasionally we announce ticket return resales via the newsletter. Please sign up to our newsletter to be notified.
Do I have to accompany my child to events?
We expect all children under the age of 12 to be accompanied by an adult. This means that adults will need to buy tickets too, exactly as if you were going to the cinema. We cannot take responsibility for unsupervised children so please don’t drop them off and leave.
How do I know if the event is suitable for my child?
Our age guidelines are based on the reading age of the book as advised by the publisher, but you know your children much better than we do, so if you’re happy they’ll enjoy the event, we’re happy!
How can I support the festival?
You can support our work in two ways
  • Join as a Friend - a yearly recurring subscription offering various benefits.
  • Join our Volunteers - we offer a number of ways to get involved

See the website menu → 'Support Us' option for more details
How do I sign up as a Friend of the Festival?
Click on ‘Support Us’ from the homepage or via the website menu at the top left of the screen. Follow the Friends of the Festival option to sign up for either a Single or Joint membership.

Note that signing up sets up a recurring automatic payment (i.e. an automatic subscription) every 12 months via Stripe. You can cancel these automatic payments any time via our website (My FLF → Log in → Friends Subscription)
How do I log in as a Friend of the Festival?
Access your Friends of the Festival account via the menu at the top left of the screen (My FLF → Log in → Friends Subscription).
 
Log in using the same email address that you used when you joined. If you can't remember your password, you can reset the password from the My FLF (Login) page.
 
If you use gmail, hotmail or outlook, you can now log in without using a password via the following options: Google (gmail, googlemail) or Microsoft (hotmail, outlook, live.com, msn.com).
I can't find my tickets or confirmation email
The festival does not issue paper tickets. Your name and number of guests will be checked at the door.
You can view your bookings by logging in to our site: Menu → My FLF → My Tickets
Remember to log in with the same email address that you used to buy the tickets
I have accessibility / disability requirements
We do our best to accommodate everyone, regardless of ability. Each of our venues have different access provisions so please check our venue information when buying tickets. Details on wheelchair access, and other accessibility requirements are available by clicking on the venue information when buying tickets. Venue accessibility information is also available on our website menu while tickets are available : Menu → About → Venues
 
There is wheelchair access at all festival venues, which is subject to wheelchair size & availability. You must notify us in reasonable time if you need to reserve a wheelchair space, so that we can confirm with the venue and inform our staff - see our policy. Please email the festival to confirm arrangements: info@favershamliteraryfestival.com
I have an event suggestion, who do I contact?
Contact us via email for event proposals.
See the 'Contact Us' option on the website menu
Is the seating numbered or reserved?
Seating is unallocated at all festival venues.
Will there be a festival book shop?
There will be a festival book stall at all venues.
Will speakers be signing their books after each event?
Authors will be signing books after all events, unless otherwise specified on the event page.
How do I get my prepaid book?
If you have purchased a prepaid book with an event ticket, to collect your book just turn up at the book collection point at the event venue and give your name, which will be on a list. The festival does not issue paper tickets or paper book collection tickets. Just give your name when you arrive.
Can I buy books by authors other than the ones featured in their events?
Depending on space and availability, the festival book stalls will be selling a selection of books from other speakers attending the festival.
How long do events last?
Unless otherwise specified events are 1 hour – with a 50 minute presentation and 10 minutes of audience Q&A. These timings are approximate.
Where can I park?
All of our venues have nearby public parking. Parking information is available on our website 'Venues' menu while tickets are available : Menu → About → Venues
Can I get a printed programme?
We do produce a very limited quantity of free printed programmes which are distributed in shops and pubs of Faversham and surrounding areas.
You can also download a PDF digital version of the printed programme from the website.
Any remaining printed programmes are made available at the book-stalls during the Festival but subject to availability.